We are hiring an Operations Ninja
Have you travel love and tables
Note: Thank you to all who applied! Applications are now closed.
If you are obsessed with traveling, ridiculous detail oriented (a perfectionist to a fault) and passionate about systems and processes, you can be the perfect fit, our globally distributed team!
A dream job for the right person
This is an amazing opportunity for someone who is intelligent, is ambitious and incredibly organized.
Log a fun and dynamic company, work from almost anywhere in the world, and live and travel breathe.
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Who we are?
We are a fast growing travel companies, the tailor-made trips for savvy travelers from around the world specializing in crafting (learn more about us).
Andres
as part of your job you will work closely with Andres on Boutique Japan (and possibly to a new company, we start), as well as working with our beautiful travelers and suppliers.
we love what we do, and get with fascinating people to work from around the world.
we would like for you to help us!
Who are you?
We an Operations Ninja set for our team and help us "level up" our operational and support sophistication.
travel industry operations experience is a plus, but not a request
Their primary job -. You should choose to accept it - to provide our travelers with a seamless, carefree and wonderful experience, from the moment a trip booked until after our customers have returned from their trip home.
You will be responsible for communicating with our travelers and suppliers in this process, and for all the work behind the scenes that they have an amazing ensures travel.
superlative speaking and writing skills (including spelling and grammar) are essential. Expertise in over-the-top style Zappos customer service is a big plus.
The position requires an obsessive attention to the smallest details, and the ability to think outside the box, good. It is tedious work that a ninja-like, almost superhuman ability to focus on small details requires.
What to expect
They are the first to spend some weeks with us about our business to learn, start all your duties and responsibilities to master, and our customers and suppliers with excellent services,
After you these skills you have mastered the larger mission issued. find and to improve the development opportunities of our systems and processes so that they more efficient, easier to perform, and - most importantly -. always better for our customers
A large part of your job will be to keep discovering and resolve operational weaknesses, and you must be able to manage themselves, have a proven track record of.
Even if you have no travel industry experience, if you have the relevant experience and can convince us that you perfect for this job, we want to hear from you.
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duties and responsibilities:
Here is a small selection of Types of tasks and responsibilities you will be responsible for.
If these tasks do not mind, do not worry. Join After our team, you will be trained in a wide range of capabilities, including the following and more:
- preparation, revision and detailed trip itineraries correction (in our business, the details are everything)
- We help our customers enjoy memorable and stress-free travel by extensively to arm with important travel details, essential pre-information, and answering pre-trip questions
- communicate with suppliers (eg hotels , guides, etc.)
- further developed the coordination of services on residence of client support tasks continuously, and a high level of the cracks falls by
- after detailed SOPs (Standard operating Procedures) SOPs evolve and what is most important as processes
- seen and so that our systems and processes evolve to resolve operational weaknesses continuously to more efficient, easier to perform and always better for our customers - and complete tasks with total accuracy update
expertise in the following is a plus, but not required:
- Asana and / or Trello
- Google Apps
- SOPs
- tables
- Zapier
There is a lot space growth in this position and depending on your skill and the circumstances, you will probably also have the opportunity to work in other areas of our business -. one of the many advantages of a small, dynamic team Accession
Important details
This is not an easy task, and you will be working full-time. But you will not work from a cabin (unless cars are your thing), because the location is remote, ie regardless of location.
Your Location
With headquarters in California, our company is based in the US, but regardless of location, which means that you can work from almost anywhere in the world please -. unless you have
you do not think this means that you will be on vacation infallible Internet: .. whether you are working from Tokyo, Perth, Barcelona or elsewhere, you will be hard and tackling difficult but stimulating challenges work
There is will be up to you where to set up base
The close-knit team, we will speak often of Skype, Slack and email - and in person if possible to fulfill, , But if you have the feeling that they could not work remote work for you, you may be right. Many people prefer the structure and interaction of in-person office locations and remote work can be lonely and difficult - it is definitely not for everyone
your schedule
[This is a full time job with a fairly flexible schedule.
we are extremely results-oriented, and while we will offer a lot of advice and support (we want you to succeed!), You must have a proven track record in the position to successfully manage.
While we are not so concerned about the rule , the hours you work (you will not be and are overclocking), you are every day, have weekly and other regular services which must be completed in time
They are also in real time with the rest of the team (via Skype and Slack), you need to talk to coordinate your schedule, the -. depending on your location - can flexible Timezone need coordination on your part. Especially at the beginning, we are going to talk in real time several days a week and often daily.
anyone know that is perfect for the job? Please share this post with them!
compensation
Pay depend on the experience and skills.
Hard work and thinking outside the box pays off here, and there is much room for growth.
for the right person, there are many ways to get your degree of responsibility and compensation.
I am ready to increase to business! What are the next steps
This is a once-in-a-lifetime opportunity for the right person
applications by September 15 due -. However, we are looking for the position to be filled as soon as possible, so not apply to maturity wait .
due to the large number of applications, we can not respond to all applicants.
Note: We hundreds of resumes - thank you to everyone who applied! Applications are now
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